Our Returns Policy applies to all purchases made on our website, liquoraroma.shop. We strive to ensure customer satisfaction with every order. If for any reason you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.
Return Eligibility:
– Returns must be initiated within 30 days of the purchase date.
– The item must be unused, undamaged, and in its original packaging.
– Valid proof of purchase, such as the order number or receipt, is required.
Return Process:
1. Contact our customer service team at 229-715-7555 or email us at [email protected] to initiate the return request. Please provide your order number and reason for the return.
2. Our customer service team will provide you with a return authorization number (RMA) and further instructions on how to proceed with the return.
3. Pack the item securely in its original packaging and include the RMA number on the return label. Please ensure that the item is properly protected to prevent damage during transit.
4. Ship the item back to the following address:
69 Hiddenview Drive
BOSTON, Georgia
USA
5. Once we receive the returned item and confirm its eligibility, we will process the refund or exchange within 7 business days. Refunds will be issued in the original form of payment.
Note:
– Shipping charges are non-refundable, unless the return is due to our error.
– We recommend using a trackable shipping method when returning the item to ensure its safe arrival.
If you have any further questions or need assistance, please do not hesitate to contact our customer service team. We are here to help and make your shopping experience with us a pleasant one.
Thank you for choosing liquoraroma.shop.